For Immediate Release
Friday, June 21, 2002
Norwalk, CT: Grove Park Inn Resort and Spa recently installed
Decisions Business Intelligence System from Datavision Technologies,
Inc. A premier developer of Business Intelligence Solutions in the
hospitality industry, Decisions consolidates data from different
systems (PMS, CRS, POS, Sales & Catering, Back Office, Payroll, etc)
to provide a centralized reporting solution.
The Return on Investment from installing the Decisions system was
almost immediate - the system helped Grove Park Inn eliminate the
night audit position (as reported in the Dec 2001/Jan 2002 issue of
HFTP Bottomline magazine.) At Grove Park Inn, Decisions
automatically extracts key data from the various systems installed –
Springer Miller PMS, Springer Miller POS, Micros POS, Kronos
timeclock, and Abra Payroll. All this information is consolidated
into a central data warehouse and delivered to users via customized
Excel reports. This eliminated the need for any manual intervention
in collecting data and creating flash reports, thereby reducing 8
hours of work to a mere 30 minutes a night
Since Decisions data is accurate down to the penny, the income
auditor at Grove Park uses Decisions to generate custom Excel models
that tie together financial data from various systems and export the
data to the back office at the end of the month.
Grove Park also installed Datavision’s Comment Card Reporting
module. Jay Boyd, Director of Marketing says, “The Datavision
comment card system provides the opportunity to react to customers
on a timely basis. The system provides statistical feedback, sliced
and diced in many ways to each department head.” The comment card
database has information about a number of departments throughout
the hotel: the front desk experience, housekeeping, different F&B
outlets and even comparisons to other resorts in the area.
Sudharshan Chary of Datavision says, “Our system provides Excel
based reports in detail or in summary format that can be further
drilled down for analysis and reporting. This way of reporting
enables our customers the option to take control of the information
and delve deeply into the database when needed.”
About Grove Park Inn Resort & Spa
The Grove Park Inn Resort & Spa is one of the American South’s
oldest and most famous grand resorts. Built in 1913 overlooking the
Asheville, North Carolina skyline and the Blue Ridge Mountains, the
Inn is a favorite year-round destination for both leisure and
business guests. Its splendid views, old world charm, peerless
amenities and a long tradition of exceptional service and
hospitality make it a place to savor as one of the most enduringly
original and exciting resorts in America. Distinguished, Original
and enchanting. The Grove Park Inn Resort & Spa is the recipient of
these and other prestigious awards: AAA Four Diamond Award and Mobil
Four Star Award. For information, visit www.groveparkinn.com or call
(800) 438-5800.
About Datavision Technologies, Inc.
Datavision Technologies is a privately owned company, established in
1996 and has over 50 customers in hotels and resorts around the
country. Datavision’s data warehousing products are targeted solely
at the hospitality industy, and have successfully been used to
achieve a variety of goals: Night Audit Automation, Revenue
Management, Forecasting, Marketing, Corporate Consolidation, Payroll
Control, Comment Card Reporting, and Group Revenue Analysis.
Contact: Sherry Marek
Datavision Technologies
call (954) 385-0525
www.datavisiontech.com
